I'm on my mobile and having issues
We work hard to ensure a smooth member experience when you access your programs.
However, there are cases that mobile & browser incompatibilities are beyond our control. Some devices are upgraded, some are not. Even you update your device software, it doesn't mean that our pages will be compatible with your mobile browser settings and device.
If you are using an iPad or tablet to view the materials, check out this video how to navigate and view your files: